Terms of Sale
These terms govern purchases made through this website from the operator of Terps, trading as Terps. They are a draft pending legal review. By placing an order you confirm that you have read and accepted them.
Who You Are Contracting With
The seller is (legal entity name to be confirmed), registration number (registration number to be confirmed), of (registered business address to be confirmed), trading as Terps. Contact: sales@terpsnation.co.za, telephone (phone number to be confirmed).
Eligibility
You must be 18 years of age or older to place an order. We may refuse or cancel any order where we are not satisfied that this is the case. Please also read our Cannabis Product Disclaimer.
Orders and Acceptance
An order placed on this website is an offer to buy. We accept that offer when we confirm that the order has been prepared for delivery. Until then we may decline or limit an order — for example where stock is unavailable, where the delivery address cannot be serviced, or where payment cannot be verified — and we will refund any amount already paid.
Product Reviews
Reviews may be submitted only by account holders who have bought the product on a completed order, one review per product. Every review is checked before publication and we may decline or remove a review that is unlawful, abusive, misleading, off-topic or makes medical claims. Approved reviews are displayed publicly on the product page with your first name and the initial of your surname; editing a published review returns it for checking. Reviews are the opinions of the customers who wrote them and are not statements by Terps. By submitting a review you give us permission to publish it on this website.
Prices and Payment
All prices are in South African Rand (ZAR) and may change at any time before you place an order. VAT is not currently charged on orders placed through this website; if that changes, the VAT treatment will be shown at checkout. Payment is processed by our third-party payment provider and we do not store card details.
Delivery
We deliver only; we do not offer collection. Available delivery options and costs are shown at checkout. Delivery arrangements, timeframes and charges are set out in our Shipping and Delivery Policy. Risk passes to you on delivery to the address you supplied.
Retail Purchases and Resale
If you buy as a retail customer, the products are for your own personal, lawful use. You may not purchase through the retail store for the purpose of unlawful resale or distribution.
Authorised Wholesale Purchases
This restriction does not apply to our wholesale programme. Customers registered as stockists through our wholesale programme may purchase for lawful resale, subject to the wholesale terms applicable to their account, to any licensing or permit requirements that apply to them, and to the laws of the territory in which they trade. Wholesale pricing is confidential to the account it is issued to.
Returns and Refunds
Cancellations, returns and refunds are governed by our Refund and Returns Policy, read together with your rights under the Consumer Protection Act, 2008.
Product Information
We describe our products as accurately as we can. We make no medicinal or therapeutic claims, and we do not publish potency, cannabinoid or laboratory figures on this website. Photographs are illustrative and natural product will vary in appearance.
Liability
To the extent permitted by South African law, our liability arising from an order is limited to the amount you paid for that order. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability under the Consumer Protection Act. This clause is subject to legal review.
Governing Law
These terms are intended to be governed by the laws of South Africa, subject to legal review of the appropriate jurisdiction and forum.
Questions? Reach us at sales@terpsnation.co.za.
